Customer service is incredibly important to us and we hope you will be happy with your purchase. However, if you would like to return your item(s), please note:
- You have 14 days from the date of delivery to contact us to return your order. Drop us an email at firstname.lastname@example.org with details of why you wish to return the item(s)
- Once we receive your email, we will provide you with our address to send your returned item(s) to
- The item(s) must be returned unused, undamaged and in their original packaging in a re-saleable condition
- You are responsible for the cost of returning the item(s) unless the goods you have received are faulty or damaged
- Please ensure that you use a trusted shipping service and keep a receipt of your returned item(s) as we will not be able to issue a refund if your return is lost in transit, however by keeping the receipt you may be eligible to claim compensation with your chosen shipping service
- Once we have received your returned item(s) and have examined them, we will notify you and process your refund for the returned item(s)
- Please allow up to 14 days for the refund to show in your account, due to the varying processing times between payment providers.